The new paradigm is emerging.
The future is calling. Not only for revenue and results, but also for community, integrity, well-being, culture, purpose. In these times of unprecedented change, the time is now to step forward and lead your team and your legacy.
The philosophy of the Citrine & Champagne community is that if you make true impact, abundance and wealth is the natural result. And we believe true impact and transformation starts with people.
How do you create a balanced transformation that serves the brand, the people and the community? How do you foster belonging, well-being and growth? What would it take for your transformation to feel like a movement instead of a metric?
Our approach is underpinned by:
- Our community centred, impact-first, sustainable philosophy;
- The Prosci-ADKAR certification & methodology: build on 30 years of extensive longitudinal organisational research, behavioural and psychological change theory, human-centered change philosophy and actionable & measurable enterprise application with effect studies;
- Our unique Citrine & Champagne 6C Method with top-tier management consulting analyses and reports, ensuring your strategies built on data, research and logic as well as vision, purpose and community.
- 8+ years of experience in top-tier management consulting (EY, Capgemini, KennedyFitch) in the field of change management, strategic communication, people & culture and HR transformation.
I would love to help you drive the transformation as an interim Change & Communication Manager, HR Transformation Manager or People & Culture Lead.
Read more about my expertise, experience and services below.
The Citrine & Champagne Effect
“Charlotte is a great HR and Change professional who combines creativity, flexibility, and a very high quality of work with just a very open, pleasant and friendly attitude. Inside the high-stakes environment that is consulting, she is often the go-to person for other professionals looking to bring their views or story to paper in a creative way, to enhance the quality of the work provided, or to gain the insights of someone who has worked with a wide range of subject matters. Her high energy and adaptability make her find her way on any assignment and in any environment. I believe her to be a very valuable addition to any organisation looking to get things done in the HR space.”
– Erik Koningen, Senior Manager at EY (now: Senior Manager HR IT at ProRail)
“I had the pleasure of working with Charlotte and truly appreciated her leadership and approach to change management. She has a great ability to navigate complex transformations while keeping the team engaged and motivated. Charlotte is not only highly skilled in HR transformation but also incredibly creative in finding solutions and new ways to approach challenges. She handles adversity with a calm and strategic mindset, ensuring that even the most difficult situations lead to meaningful outcomes.”
– Famke Wielenga, Change Consultant at ASHQ (now: Talent Manager at Robert Half)
Selection of past projects:
☆ Civil & Industrial construction and engineering – Change Lead for digital transformation programme
☆ University – Change strategy and plan for large scale system implementation & HR Talent and Technology Strategy for HRIS Vendor Selection for large Dutch university,
☆ Childcare Organization – HR KPIs and Management Dashboard for Senior Leadership
☆ Retail – Change Manager for HR transformation, HR system and workforce management solution implementation at large Dutch retail brand
☆ Waste-to-Product – Transformation programme at international waste-to-product organisation – Change Management Lead & PMO Lead
☆ Employment agency – Change management consultant/auditor on audit of major global transformation programme (digital transformation) of global organization, responsible for auditing the change management team, component and deliverables of the programme
☆ Retail – HR Transformation implementing the HR Administration, Performance and Onboarding solutions at international retail organisation – Change Management Lead, Implementation Consultant, Lead PMO
☆ Finance & Banking – Digital transformation at Dutch financial institute – Change Lead
☆ Employment Agency – Target operating model design at international HR agency of Dutch origin – Development and design of personas as target operating model for finance department including alignment with organisation and change management
☆ Technology – HR process design at international high tech organisation – Design of global end-to-end processes and identification of change impact for regions/countries in preparation of major system implementation (Workday)
☆ Finance & Banking – Onboarding & Recruitment solutions implementation at Dutch financial institute – Implementation consultant, change management and communication and Hypercare Lead
Our Services for Organisations
- People & Culture strategies and services: Strengthening culture, engagement and performance.
- Transformation & Change Management services, ensuring initiatives are embedded across the organisation and your people feel future ready.
- Marketing & Communication strategies and services, refining your positioning, storytelling, credibility, online and real life presence.
- Community building & engagement, cultivating ambassador networks and project ecosystems that foster trust and engagement.
- Stakeholder communication, programme governance and project leadership activities.
At the core, we deliver a unique blend of strategic, human centred, holistic transformation that turns responsible ambition into future proof organisations and sustainable impact.
You are warmly invited to book a discovery conversation to explore how we can address your current challenges, without obligations.
CITRINE & CHAMPAGNE 