Citrine & Champagne — Terms & Conditions
Last updated: 17th of February 2026
Welcome to Citrine & Champagne (“we,” “us,” “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website, www.citrinechampagne.com (“Site”), and your engagement with any consulting services, programs, digital or physical products, events, and professional offerings (collectively, “Services”) provided by Citrine & Champagne.
By accessing our Site, purchasing, booking, or engaging any Service, you agree to be bound by these Terms. If you do not agree to all Terms, you must not use our Site or engage our Services.
1. Scope & Applicability
These Terms apply to:
- Your use of our Site and all related functionalities;
- Any engagement with our consulting services, strategic sessions, coaching, advisory, workshops, and digital offerings; and
- Any other general interactions between you and Citrine & Champagne.
You acknowledge that these Terms are binding and govern the legal relationship between you and Citrine & Champagne.
2. Engagement & Acceptance
You accept these Terms by:
- accessing or browsing the Site;
- booking, purchasing, or subscribing to any Service; or
- otherwise using or engaging with our Services.
Unless otherwise agreed in writing, each Service engagement is subject to these Terms at the date of purchase or booking.
We may modify these Terms at any time by posting revisions on the Site. Your continued use of the Site or any Service after modifications constitutes acceptance of the updated Terms.
3. Services, Fees & Payment
3.1 Services
Citrine & Champagne provides professional consulting services in areas including strategy, brand development, business systems, marketing guidance, and other advisory or mentorship services.
3.2 Fees
Service fees are set out on our Site, proposal documents, or purchase pages at the time of purchase. We reserve the right to update pricing at any time, but fees agreed at the time of booking will be honored for that engagement.
3.3 Payment Terms
Payment must be made in full prior to commencement of Services unless an alternative payment schedule has been agreed in writing. If payment is structured in instalments, you agree to fulfill all scheduled payments.
Failure to pay on time may result in suspension or termination of Services.
4. Cancellations & Refunds
Due to the nature of consulting and knowledge-based services:
- All sales and Service fees are final and non-refundable, except where required by applicable law;
- You may request to reschedule appointments or sessions with prior notice, subject to availability and our policies;
- If you cancel within a timeframe that materially affects our ability to reallocate time, fees may still be payable in full.
Specific refund and cancellation rights will be outlined in any signed Service agreement with you.
5. Deliverables & Expectations
We strive to deliver high-quality guidance, insights, and professional support. Outcomes vary based on your participation, effort, and unique circumstances. We make no guarantees of specific results, legal, financial, personal, or otherwise.
Our Services are for informational, strategic, or coaching purposes only and do not replace professional legal, financial, medical, or mental health advice.
6. Confidentiality
We respect your privacy and confidentiality.
We will not share, disclose, or use your personal or business information beyond the scope necessary to deliver Services, except where required by law.
We will not publicly disclose that you are a client without your explicit consent.
7. Intellectual Property
All materials, plans, documents, templates, frameworks, presentations, and proprietary content provided by Citrine & Champagne (“Materials”) remain our intellectual property.
You are granted a limited, non-exclusive, non-transferable licence to use Materials for your own internal business purposes only. You may not distribute, reproduce, share, sell, or publish any Materials without our written consent.
8. Limitation of Liability
To the fullest extent permitted by law:
- Our total liability to you for any claim arising from or related to these Terms or our Services shall not exceed the total amount you have paid to us for the specific Services giving rise to the claim; and
- We shall not be liable for indirect, incidental, consequential, punitive, or special damages, including loss of profits, business interruption, data loss, or emotional distress.
9. Privacy & Data Protection
Your personal data is processed in accordance with our Privacy Policy and applicable data protection laws (such as the GDPR if you are in the EU).
We will collect, store, and use your information only to deliver Services, improve our offerings, and communicate with you. We will not sell your personal data to third parties.
You may access, correct, or request deletion of your personal data by contacting us at the email listed below.
10. Governing Law & Dispute Resolution
These Terms and all disputes arising from them are governed by Dutch law.
Any dispute shall be subject to the exclusive jurisdiction of the courts of the Netherlands.
11. Entire Agreement
These Terms constitute the entire understanding between you and Citrine & Champagne regarding your engagement with us, superseding all prior agreements or understandings.
12. Contact Information
If you have questions, concerns, or requests regarding these Terms or our Services, please contact us:
📧 Email: info@citrinechampagne.com
🌐 Website: www.citrinechampagne.com
CITRINE & CHAMPAGNE 